TERMS & CONDITIONS (TERMS OF SALE)

Marking The Wild Last updated: 5 Dec 2025

These Terms & Conditions explain the contract between you and Mark Croasdale, trading as Marking The Wild, when you purchase goods from our website.

1. About Us

Mark Croasdale (sole trader)
Trading as Marking The Wild
Address: 44 Tulworth Road, Poynton, Cheshire, SK12 1BL, UK
Email: contact@markcroasdale.com

2. Products

We sell physical art prints and related products. Colours and textures shown on screen may vary slightly due to display differences.

3. Ordering

When you place an order, you will receive an email confirmation. This confirmation indicates that we have accepted your order and formed a contract.

We reserve the right to decline an order if:

The product is out of stock
Payment is not authorised
There is an error in pricing or product information

4. Pricing & Payment

Prices are listed in GBP unless otherwise stated.
Shipping costs are displayed at checkout.

We accept payments via:

Wix Payments
Stripe
PayPal

Your card details are processed securely by our payment providers.

5. Delivery

We ship worldwide. Delivery times vary depending on destination.

Estimated delivery windows will be shown at checkout.
Delays caused by customs, strikes, or courier issues are outside our control.

6. Returns & Refunds

Your rights under the Consumer Contracts Regulations 2013 allow you to cancel most online purchases within 14 days of receiving your goods.

Full details are provided in the Returns & Refunds Policy below.

7. Liability

We are not responsible for:

Delays outside our control
Incorrect delivery information supplied by the customer
Minor variations in print colour or appearance

Nothing in these Terms excludes your statutory consumer rights.

8. Changes to Terms

We may update these Terms of Sale. Changes apply to future purchases only.

RETURNS & REFUNDS POLICY

Marking The Wild Last updated: 5 Dec 2025

We want you to love your artwork. If you need to return an item, this policy explains your rights and how the process works.

1. Your Right to Cancel (14-Day Cooling-Off Period)

For most goods purchased online, you have 14 days from the date you receive the item to request a return.

You do not need to give a reason.

2. Items Excluded from Returns

We cannot accept returns for:

Custom or personalised artwork
Digital downloads (if offered in future)
Items damaged after delivery

3. Condition of Returned Items

Returned goods must be:

Unused
In their original packaging
In resellable condition

4. Refunds

Once we receive your return and inspect it, we will issue a refund to your original payment method within 14 days.

Shipping costs may be refunded only in accordance with UK consumer law.

5. Return Shipping Costs

Unless the item is faulty or incorrect, customers are responsible for return postage.

We recommend using a trackable service.

6. Faulty or Damaged Items

If your item arrives damaged, please contact us within 48 hours with photos. We will arrange a replacement or refund.